Manufacturing SMB Recovers Quickly from Hardware Failure
– Case Description
A small manufacturing business with 40 employees implemented JOSM, setting up automated daily backups of their production schedules and customer orders to a secure cloud provider, with quarterly recovery drills.
Win: When a server failed due to a power surge in 2024, the company restored operations in under 4 hours, compared to a previous incident that took 3 days and cost $15,000 in lost production. Customer trust remained intact, and they avoided penalties for delayed shipments.
