Consulting Firm Boosts Client Trust with Vendor Oversight
– Case Description
A mid-sized consulting firm with 30 employees adopted the model, creating a process to vet and monitor their cloud-based CRM provider and a third-party IT support vendor for security practices. Win: During a client pitch in 2024, they showcased their vendor management process, winning a $50,000 annual contract with a privacy-conscious client who required proof of supply chain security. The firm also avoided a potential breach when they dropped a non-compliant vendor flagged during a review.